Delete or export your data

Last updated: September 27, 2026

You can see and delete everything Funkl-Go stores about you at any time, directly in the app and without having to ask us.

1. Export your data (copy of everything we store)

Open Funkl-Go.
Go to Settings → Legal → Export my data.
The app downloads a JSON file with all data our server stores for your player ID: player name, catches (with rounded location while it is still stored), collection and serial numbers, trade records and, if you switched it on, your walking trail. You can save or share the file.

This is your right of access and data portability under Art. 15 and Art. 20 GDPR.

What happens:

On our server we permanently delete your player account, player name, catches, walking trail, trade records and trade tickets, and your device key hash. Where you were recorded as the first finder of a code, that link is removed.
In the public register, your Funkls' entries stay because the register cannot be changed. However, we destroy the secret that links those entries to you, so they become anonymous (see Privacy Policy, section 3.7).
On your iPhone, the app deletes your collection, settings, player ID and device key.
Remaining copies in our backups disappear automatically within 14 days.

Please note:

Deletion cannot be undone. Your collection is gone, including for restore via Sign in with Apple.
Open trade tickets you created become invalid.
If you just delete the app from your iPhone, your data on the server is not deleted right away. It is removed automatically after 24 months without activity. To delete it immediately, use the button in the app before removing the app, or write to us (section 3).
If you used Sign in with Apple, you can also remove Funkl-Go from your Apple account: iPhone Settings → [your name] → Sign-In & Security → Sign in with Apple → Funkl-Go → Stop Using Apple ID. The exact menu names may vary with your iOS version.

If you no longer have the app or the button does not work:

Write to [email protected].
Include your player ID. You can find it in the app under Settings. If you no longer have it, tell us what you can, such as your player name and roughly when and where you played. We will try to find your data, but without the player ID we may not be able to identify it for sure.
Tell us whether you want an export, deletion, or both.
We reply within one month at the latest, usually much sooner. To protect you, we may ask for proof that the player ID is yours.

Click the unsubscribe link at the bottom of any waitlist email. Your consent ends immediately and we will not email you again. Your address is deleted as described in the Privacy Policy, section 5.
Or write to [email protected] from the address you signed up with.